All pre-owned devices purchased from CompuFreak | iFixMacs SA come with a standard 6-month warranty. All brand-new sealed products come with a 1-Year manufacture’s warranty unless otherwise specified within the product description.

All components/replacement parts come with a 6-month warranty unless otherwise stated. The warranty excludes physical damage, liquid damage, power surge or user abuse.

The warranty will commence from the date of the original purchase. All warranties are tied to the serial number of the product.

Terminology:

New – Unopened, sealed, and comes with a minimum 1-year manufacturer’s warranty.

All new (sealed) products are covered by a 1 Year manufacturer’s warranty. If your product is faulty you must report it immediately and follow the process set out by CompuFreak IT | iFixmacs SA as per supplier or manufacturer’s warranty as indicated to you. Please note that any supplier or manufacturer’s warranty is subject to whatever terms and conditions they may impose.

These are usually stated in a brochure or leaflet inside or on the product packaging. It is your responsibility to make yourself aware of any such terms and conditions. For the avoidance of doubt, the manufacturer’s warranty is provided by the manufacturer and not CompuFreak | iFixMacs SA.

Demo – Opened packaging / Unused or Slightly used / Display Units and comes with a 6-month warranty.

CPO – Certified Pre-owned or refurbished. Quality-checked second-hand products come with a 6-month warranty.

Warranty excludes liquid, physical damage, and additional parts and is not transferable to new owners. Any third-party tempering voids the warranty completely.

Software bugs not covered.

Warranty

a.) Repairs: 6 months warranty

b.) Pre-owned, Demo, and New Device Purchase: 12 Months

c.) Replacement parts and components: 6 months

Devices not collected within 90 days are subject to repossession to recover any cost associated.

Canceled stock orders or repairs are subject to a 25% penalty fee of the full repair non-negotiable.

All warranties will be voided upon inspection should the product/device have any signs of physical damage, liquid damage, sustained power surge or user abuse.